PRIVACY POLICY

Index Exchange (“Company” or “we” or “our” or “us”) is strongly committed to protecting the customer privacy and keeping the customer information safe and secure. Your visit to this Website is subject to this privacy, security and cookies policy (“Privacy Policy”) and other terms and conditions available here in this Website. As an esteemed customer/registered member (“you” and/or “your”) of (the “Website”)], [the customer may be randomly selected to savings and benefits on services provided by the Company.]

We encourage our customers to review our Privacy Policy, become familiar with it and understand how any Personal Information you provide to us will be handled. Your usage of the website & our services will be regarded as having read and accepted this Privacy Policy, and you expressly consent to our use and disclosure of your Personal Information in accordance with this Privacy Policy.

• We collect and store information including Personal Details, that the customer voluntarily provides either while on the Website or in response to emails in relation to features and services provided on the Website.
• The customer can visit our Website without revealing the customer’s identity or any personal information. In that case, they may be unable to access certain options, offers and services.
• We track the internet address of the domains from which people visit us and analyze this data for trends and statistics, but the individual user remains anonymous.
• Your information will primarily be stored in electronic form however certain data can also be stored in physical form. We may enter into agreements with third parties to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information/data.
• The information we collect, including your Personal Information, may be used for the following purposes:
  • To provide our services
  • To identify and authenticate your access to certain features of the Website;
  • To communicate with you and to keep you informed of our latest updates;
  • To serve you advertisements when you use our Website;
  • To perform a research or to conduct anonymous analytics in order to improve and customize our services to your needs and interests;
  • To test changes to the services and Website, and make improvements to their functionality;
  • To support and troubleshoot our services and to respond to your queries;
  • For better management of the Website, we may (i) log the customer’s browsing history, (ii) log non-personally-identifiable information, including IP address, profile information, aggregate user data, and browser type, and (iii) record User IP addresses for security and monitoring purposes.
• You hereby agree that:
  • The information you provide to the Company from time to time is authentic, correct, current and updated and you have all the rights, permissions and consents as may be required to provide such information to the Company.
  • Your providing the information to Company’s consequent storage, collection, usage, transfer, access or processing of the same shall not be in violation of any third party agreement, laws, charter documents, judgments, orders and decrees.
• You hereby authorize and permit the Company to disclose, from time to time, any information on or relating to you, to any of its subsidiaries or affiliates or to any governmental authority, statutory authority, judicial authority, associated partners and subcontractors, whether in UAE or any other jurisdiction, or any other third party or the Company’s consultants, advisors or service providers or commercial partners, as provided in the Company’s Privacy Policy, without requirement for any further consent from you at any point of time.
• The Company will not disclose Personal Information about you to third parties except in the following situations:
  • We have your consent to share the information;
  • We need to share your information to provide the product or service you have requested;
  • We need to share the information with certain service partners in order to respond to your comments or to resolve service issues. (Unless we tell you differently, these partners have no independent right to use this information except to respond to your comments or to resolve the service issues);
  • We respond to requests from any government, security, defense, revenue, regulatory or other authority, agency or officer, and/or to comply with any applicable law, regulation, legal process or governmental request;
  • We find that your actions on our Website violate the Company’s terms of service or any of our usage guidelines for specific products or services;
  • We need to investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues;
  • We need to establish or exercise our rights to defend against legal claims;
  • If we use third party processors to administer and process your Personal Information for the purposes notified in the Privacy Policy, e. g. for hosting activities related to the use of our Website or services; or
  • We may need to share details with third parties (such as auditors or legal advisors) to obtain advice. Any such processing will be governed by an agreement in the form required by law, preserving any statutory data protection rights.
• We use different forms of cookies and other technologies to gather, store, and track certain information related to your visit to and activity through the Website.
• These cookies help us improve our services such as allowing you to navigate between pages efficiently, automatic activation of certain features, remembering your preferences etc.

Please keep in mind that this Privacy Policy does not apply to any third part’s websites, services or applications, even if they are accessible, downloadable, or otherwise distributed through the Website. You should always review their privacy practices carefully before providing Personal Information to such third parties. The Company shall not be liable whatsoever with respect to such third party sites and your usage of them.